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    تطويري
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Comprehensive Quality Basics

This training program is designed to provide participants with the core concepts and tools of Total Quality Management (TQM). Trainees will learn how to apply quality principles in their work environment to improve performance, increase efficiency, and en

Details

 General Objective:

To enable participants to understand and apply the principles of Total Quality Management as a strategic approach for achieving organizational excellence.

Detailed Objectives:

  • Understand the fundamental principles and concepts of Total Quality Management.

  • Become familiar with common quality improvement tools and techniques.

  • Identify the role of teamwork and participation in achieving quality.

  • Understand how to measure and improve customer satisfaction.

  • Recognize the importance of continuous process improvement.

Outcomes: 

Upon completing the course, the trainee will be able to:

  • Apply the basic principles of Total Quality Management in their work environment.

  • Use problem-solving and decision-making tools to improve performance.

  • Contribute effectively to quality improvement teams.

  • Connect quality concepts to customer satisfaction and the achievement of organizational strategic goals.

Course information

  • Course start date : 0000-00-00
  • Duration : 15
  • Hours: 15
  • Number of seats: 500
  • studying days : from الأحد to الخميس
  • Study time : 19:00 - 22:00
  • Training period: مسائي
  • training type:

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